Description
Overview
CoinEx offers users a range of cryptocurrency trading pairs, including Bitcoin, Ethereum, and Litecoin, as well as a variety of altcoins. The exchange also offers a range of trading options, including spot trading, margin trading, and perpetual futures contracts.
In addition to trading, CoinEx also provides a range of educational resources to help users improve their trading skills and knowledge. These resources include trading guides, market analysis, and a dedicated support team to assist users with any questions or issues.
CoinEx is committed to security, and implements a range of measures to protect user funds and data. These include two-factor authentication, cold storage for user funds, and regular security audits.
Overall, CoinEx aims to provide a reliable, secure, and user-friendly platform for trading cryptocurrencies, with a range of features and tools designed to help users succeed in the fast-paced world of crypto trading.
Company Details
CoinEx is a cryptocurrency exchange that was founded in 2017 by Haipo Yang, a former developer at the Chinese crypto exchange ViaBTC. The company is headquartered in Hong Kong, with additional offices in mainland China, South Korea, and Japan.
As of 2021, CoinEx has over 3 million registered users from more than 100 countries, and the exchange has facilitated billions of dollars in cryptocurrency trades. CoinEx operates on its own proprietary trading engine, which is capable of processing up to 10 million transactions per second.
CoinEx is committed to security and implements a range of measures to protect user funds and data. These measures include two-factor authentication, cold storage for user funds, regular security audits, and compliance with relevant regulations and industry standards.
The company is also dedicated to providing users with a range of educational resources to help them improve their trading skills and knowledge. These resources include trading guides, market analysis, and a dedicated support team to assist users with any questions or issues.
CoinEx has also launched its own native token, CET, which can be used to access various platform features and services, as well as to receive discounts on trading fees. Overall, CoinEx aims to provide a reliable, secure, and user-friendly platform for trading cryptocurrencies, with a range of features and tools designed to help users succeed in the world of crypto trading.
Trading platform
CoinEx is a cryptocurrency exchange that offers users a range of trading options, including spot trading, margin trading, and perpetual futures contracts. The exchange operates on its own proprietary trading engine, which is capable of processing up to 10 million transactions per second, making it one of the fastest cryptocurrency exchanges in the world.
CoinEx offers users a range of cryptocurrency trading pairs, including Bitcoin, Ethereum, and Litecoin, as well as a variety of altcoins. The exchange also provides users with a range of trading tools and features, such as real-time market data, advanced charting tools, and customizable trading interfaces.
CoinEx also offers users the ability to trade with leverage, allowing them to amplify their gains (or losses) on trades by borrowing funds from the exchange. Users can choose from a range of leverage options, depending on their risk appetite and trading strategy.
Features
CoinEx offers a number of features that make it an attractive option for those looking to trade cryptocurrencies. One such feature is the wide range of digital assets available for trading.
- High Performance Trading Engine: CoinEx’s proprietary trading engine can handle up to 10 million transactions per second, making it one of the fastest cryptocurrency exchanges in the world.
- Multiple Trading Options: CoinEx offers users a range of trading options, including spot trading, margin trading, and perpetual futures contracts.
- Diverse Cryptocurrency Selection: CoinEx offers users a range of cryptocurrency trading pairs, including Bitcoin, Ethereum, and Litecoin, as well as a variety of altcoins.
- Trading Tools and Features: CoinEx provides users with a range of trading tools and features, such as real-time market data, advanced charting tools, and customizable trading interfaces.
- Leverage Trading: CoinEx allows users to trade with leverage, amplifying their gains (or losses) on trades by borrowing funds from the exchange.
- Educational Resources: CoinEx provides users with a range of educational resources to help them improve their trading skills and knowledge, including trading guides, market analysis, and a dedicated support team.
- Security Measures: CoinEx is committed to security and implements a range of measures to protect user funds and data, including two-factor authentication, cold storage for user funds, regular security audits, and compliance with relevant regulations and industry standards.
- Native Token: CoinEx has launched its own native token, CET, which can be used to access various platform features and services, as well as to receive discounts on trading fees.
Coinex account
CoinEx offers users a range of account options, including:
- Basic Account: This is the default account type, which requires users to provide only basic information to register and start trading.
- Identity Verification Account: This account type requires users to complete a more comprehensive verification process, including submitting government-issued ID and proof of address. This account type has higher deposit and withdrawal limits and can access additional features such as margin trading.
- Institutional Account: This account type is designed for institutional traders and requires users to contact CoinEx directly to set up an account. It offers customized services, including over-the-counter trading and access to CoinEx’s API.
In addition to these account types, CoinEx also offers a range of trading fee discounts and other benefits to users who hold its native token, CET. Users can also participate in referral programs to earn rewards for bringing new users to the platform.
Overall, CoinEx aims to provide a range of account options to suit the needs of different types of traders, from beginners to institutional investors.
Customer Support
CoinEx offers customer support through a range of channels, including:
- Live Chat: CoinEx offers live chat support on its website, allowing users to chat directly with a customer support representative in real-time.
- Email: Users can also contact CoinEx’s customer support team via email, with responses typically provided within 24 hours.
- FAQ and Help Center: CoinEx has a comprehensive FAQ and Help Center on its website, which covers a wide range of topics related to trading, deposits and withdrawals, security, and account management.
- Social Media: CoinEx maintains an active presence on social media platforms such as Twitter, Telegram, and Facebook, where users can ask questions and receive updates on platform developments.
- Community Forums: CoinEx also has an active community forum, where users can connect with each other, share trading tips and strategies, and discuss platform-related issues.
Overall, CoinEx aims to provide responsive and helpful customer support to its users, with a range of channels and resources available to help users resolve any issues or questions they may have.
Trading Instruments
- Cryptocurrencies: CoinEx offers trading in a wide range of cryptocurrencies, including popular coins such as Bitcoin, Ethereum, Litecoin, and Ripple, as well as a range of lesser-known altcoins.
- Futures Contracts: CoinEx also offers futures trading, allowing users to trade cryptocurrency futures contracts with up to 100x leverage.
- Options Contracts: CoinEx recently added options trading to its platform, allowing users to buy and sell cryptocurrency options contracts with up to 100x leverage.
- Perpetual Contracts: CoinEx also offers perpetual contracts, which are similar to futures contracts but do not have an expiration date, allowing users to hold positions for as long as they like.
Deposits and Withdrawals
CoinEx supports a wide range of deposit and withdrawal methods, including:
- Cryptocurrency Deposits and Withdrawals: Users can deposit and withdraw a wide range of cryptocurrencies directly to and from their CoinEx wallet. CoinEx also supports deposits and withdrawals in stablecoins such as USDT and USDC.
- Bank Transfers: Users can deposit and withdraw fiat currency (e.g. USD, EUR, GBP) using bank transfers. CoinEx partners with multiple banks to support deposits and withdrawals in a range of currencies.
- Credit/Debit Cards: It also supports deposits and withdrawals using credit and debit cards, with support for popular card networks such as Visa and Mastercard.
- E-Wallets: It supports deposits and withdrawals using a range of e-wallets, including Neteller, Skrill, and Payeer.
Deposits are typically processed within minutes, while withdrawals can take several hours to several days depending on the method used and the user’s verification status. CoinEx also charges fees for deposits and withdrawals, with fees varying depending on the method used and the currency being deposited or withdrawn.
Security
Coinex takes security seriously and has implemented a number of measures to protect users’ funds and personal information. The exchange uses a cold storage system to store the majority of its users’ funds, which are keep offline and away from potential hacking attempts.
In addition, Coinex uses two-factor authentication (2FA) and other security protocols to protect user accounts. The exchange also maintains a bug bounty program that rewards security researchers for discovering vulnerabilities in its systems.
Customer Support
- Live Chat: CoinEx provides live chat support on its website. Where users can chat with a customer support representative in real-time.
- Email: Users can also send an email to CoinEx’s customer support team and expect to receive a response within 24 hours.
- Social Media: CoinEx maintains an active presence on various social media platforms such as Twitter, Facebook, and Telegram, where users can ask questions and receive platform updates.
- FAQ and Help Center: CoinEx has a comprehensive FAQ and Help Center on its website, which covers a range of topics such as trading, deposits and withdrawals, security, and account management.
- Community Forums: CoinEx has an active community forum where users can connect with each other, share trading tips and strategies, and discuss platform-related issues.
Final thought
CoinEx offers a wide range of deposit and withdrawal methods, including support for fiat currency deposits and withdrawals, which is a major advantage for users who prefer to trade using traditional currencies. The platform’s customer support is also excellent, with multiple channels available for users to get help and support as needed.
Overall, CoinEx is a reliable and trustworthy exchange with a strong reputation in the cryptocurrency trading community. With competitive fees, a range of trading features, and a strong commitment to security and user privacy, it is definitely worth considering for anyone looking to trade cryptocurrencies.
Frequently asked questions
- What cryptocurrencies can I trade on CoinEx? It offers a wide range of cryptocurrencies for trading, including Bitcoin (BTC), Ethereum (ETH), Bitcoin Cash (BCH), Litecoin (LTC), Dogecoin (DOGE), and many others.
- What trading features does CoinEx offer? It offers a variety of trading features, including spot trading, margin trading, and futures trading. Users can also trade a range of trading pairs on the platform.
- Is CoinEx safe to use? It takes security very seriously and has implemented a range of measures to protect users’ funds and personal information. These measures include two-factor authentication (2FA), cold storage of funds, and regular security audits.
- How do I deposit funds on CoinEx? It offers a variety of deposit options, including bank transfers, credit/debit cards, and cryptocurrency deposits. The specific deposit options available may vary depending on your country and location.
